Troubleshooting

Furnace won’t turn on? Start here.

No heat on a cold Utah night is no fun — but the fix is sometimes something you can do in two minutes. Here are the seven things to check before you call, and the signs that it’s time to bring in a pro.

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Quick answer. Before you call, check the thermostat, the breaker, the filter, the gas valve, and the furnace door switch. If those are fine and it still won’t fire, it’s time for a pro.

1. Check the thermostat

Make sure it’s set to HEAT and the temperature is set a few degrees above the room. If the screen is blank or dim, put in fresh batteries before anything else — a dead thermostat can’t call for heat.

2. Check the power

Furnaces need electricity even to burn gas. Check that the furnace switch (it looks like a light switch near the unit) is on, and look for a tripped breaker in your panel. Flip a tripped breaker fully off, then back on.

3. Check the filter

A badly clogged filter can choke airflow enough to trip the furnace’s safety limit and shut it down. If yours is gray and caked, replace it — then give the furnace a few minutes to reset.

4. Check the gas

Make sure the gas valve to the furnace is open (handle parallel to the pipe) and that other gas appliances work. If you smell gas, leave and call your utility first — don’t troubleshoot.

5. Check the furnace door

Most furnaces won’t run unless the blower door is fully closed — there’s a safety switch behind it. If the panel was pulled for a filter change and not seated right, the furnace won’t fire.

6. Check the condensate drain

High-efficiency furnaces make water, and a clogged condensate drain or full float switch will shut the furnace off to prevent a leak. If you see water around the base, this is a likely cause.

7. Look for a blinking light

Through the little window on the furnace, a blinking LED is the furnace telling you its error code. Count the blinks — the legend is usually printed on the inside of the door. It’s a big head start on the diagnosis.

When to call a pro

If you’ve checked these and still have no heat — or the furnace lights and then shuts off, short-cycles, or smells off — that’s past a quick DIY fix, and it’s worth having a tech look before you’re without heat overnight. A lot of these no-heat calls also trace back to a worn part that a yearly furnace tune-up would have caught early.

Checked all seven and still no heat?Call or Text 801-960-5925

Dealing with the AC instead? See AC not cooling — 7 things to check, or get the full before-you-call checklist to save on your phone.

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Tell us what’s going on and we’ll give you clear options and upfront pricing — straight, expert work.

Quick Answers

Fast answers to the big questions

Why won’t my furnace turn on?

Start simple: thermostat set to Heat and above room temperature, the furnace switch (it looks like a light switch) on, breaker not tripped, filter not clogged, and the furnace door fully seated on its safety switch. If it still won’t start, the usual suspects are the ignitor, flame sensor, or a safety lockout — that’s when to call.

What if I smell gas?

Leave the house and call 911 or your gas company from outside — don’t flip switches or relight anything. A no-heat call can wait; a gas smell can’t.

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